Confidence in interactions
with customer


Convincing – Considerate

Customer satisfaction is a key success factor. But what exactly does this imply for directly dealing with a customer – especially if you are trying to pursue your own interests? A convincing and at the same time considerate approach to customer contact is of paramount importance.

I offer both group trainings and individual coaching sessions as in-house trainings. The specific contents, methods, and scope of these trainings are adjusted to your individual needs.

Possible topics for trainings or coaching sessions are:

Do you have another issue on your mind?

I am more than happy to develop a training or coaching session on a topic of your choice. Simply send me a message or give me a call, so we can discuss how I can best support you.

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